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Key Terms of the Agreement

Cloud Complete has prepared these Terms and Conditions to clarify the conduct, rights and responsibilities of players and staff on the official website, Cloud Complete, and its mobile version. This document sets out the principal rights and obligations of clients.

Before creating a profile, all users must read the agreement carefully and confirm their acceptance. If a person does not accept any provision, they must not create an account with this gambling operator. By agreeing to the rules, the client accepts responsibility for any breaches.

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Legal Terms

Cloud Complete welcomes users' interest in creating an account on this website; however, account creation may not be available to certain groups:

  • You must be at least 18 years old to begin any activity at this institution. Additionally, please check the laws of your country, as the age of majority may differ in some jurisdictions.

Registration Procedure

You may become a full member and access all features of Cloud Complete only after completing the registration process. The procedure is governed by the following rules:

  • Applicants must provide complete, accurate and truthful information on the registration form.
  • No person may alter submitted data without first notifying the organisation's employees.
  • The client must keep their username and password confidential. If they notice suspicious activity or suspect that someone has accessed their account without authorisation, they must report it to customer support.
  • Creating a Cloud Complete profile is prohibited for current and former employees and affiliated members.
  • The client is prohibited from transferring data or selling their account to any unauthorised person.

Cancellation of Bets

In certain circumstances, the gambling operator may deem a bet partially or wholly void:

  • The client undertakes to use the website solely for its intended purposes and in compliance with the law.
  • The user places bets on their own behalf and does not act on behalf of any third party or other gambling establishment.
  • The player undertakes to comply with all tax obligations relating to the receipt of winnings as established in their country.
  • The funds the client uses during gameplay are not linked to criminal activity and are obtained legitimately.
  • The player acknowledges all risks and accepts the possibility of losing money in the event of an unsuccessful bet.

Deposit and Withdrawal

To access real-money games you must making a deposit. To receive any winnings and use them in everyday life, you must withdraw funds. Cloud Complete applies specific conditions to cash transactions:

  • The company accepts payments in any currency. Please note that the amount will be converted into the currency you selected when you created your account.
  • The organisation reserves the right to carry out additional checks on an account and the account holder's identity for large amounts.
  • Before making a withdrawal, you must wager your deposit at least once.
  • All payments on the platform can only be made on the client's behalf using their payment method. Relatives or friends cannot top up the client's account.
  • Withdrawal requests are processed within 2 business days, but this timeframe may be extended if further checks are required.

Complaints and Questions

Cloud Complete is committed to maintaining an active dialogue with customers. You may send complaints to customer support, which is also available to help with questions about the game or payments. To contact the customer support service, please use the email address support@testokg14.best. The organisation will issue a final decision on any matter within 24 hours.